Cancellation policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
By joining the T-Shirt of the Month Club, you are reserving a custom-made item each month. Please review the following policy carefully:
• Subscription Billing
Your subscription will automatically renew each month on the same calendar day you originally signed up.
• Payment Deadline
All monthly payments must be submitted by the 20th of each month to receive that month’s shirt.
• Production & Shipping Timeline
All shirts are made to order. Orders will be completed and shipped by the 5th of the following month.
• Cancellation & Pause Policy
You may cancel or pause your subscription at any time through your customer account. Changes must be made before your next billing date to avoid being charged for the upcoming month.
• Cancellation Deadline
Once your payment has been processed, your order for that month is considered final and cannot be canceled.
• No Refunds After Payment
Due to the custom nature of each item, no refunds or cancellations will be issued after payment is received.
• How to Manage Your Subscription
Customers can manage, pause, or cancel their subscription at any time by logging into their customer account.
• Missed Payments
If payment is not received by the 20th, your order for that month will not be processed and your spot may be forfeited.
• Design Surprise Element
All designs are a surprise and created to match upcoming holidays or seasons. By subscribing, you agree to receive the design selected for that month.